Healthcare services
AI solutions for healthcare service businesses
For medical couriers, diagnostic and occupational-health labs, and independent clinics — built around HIPAA and chain of custody from day one.
What gets in the way
Credentials tracked by hand
Licenses, certifications, and training records live in spreadsheets, and expirations get caught late — or not at all.
Chain of custody on paper
Specimen handoffs logged on paper forms that are slow to fill out and hard to produce when someone asks.
Intake and scheduling eat staff time
Forms re-keyed into other systems, reminder calls that go to voicemail, and empty slots from no-shows.
No one's sure what AI is safe
Staff are already trying AI tools, and nobody knows what patient information can go where.
What we build
Credential and compliance tracking
Expirations, renewals, and alerts in one place, with the records ready when an audit comes.
Digital chain of custody
Every handoff captured with time, place, and signature, instead of on a paper form.
Intake and reminder automation
Patient intake, appointment reminders, and rescheduling by text or voice.
AI governance
An AI use policy, a HIPAA review of the tools your team uses, and staff training.
How we handle HIPAA
Patient information stays out of AI tools unless it needs to be there — and when it does, it goes only to providers who will sign a business associate agreement.
- • We sign a business associate agreement where one is required.
- • AI and hosting services run on accounts you own, with providers that sign business associate agreements.
- • Patient identifiers are masked before they reach an AI model wherever the workflow allows.
- • Access controls and audit logging are built in from the start.
Related examples
Running a courier, lab, or clinic?
Book a free 30-minute intro call and we'll talk through where automation would help most.