Client platform
Governed AI gateway for business systems
A gateway that gives AI assistants controlled access to email, CRM, accounting, scheduling and operations systems across two related healthcare service companies.
The Challenge
Two related companies share customers and workflows but run on separate systems. Staff wanted AI assistants that could act across those systems, without handing an AI unrestricted access to email, finances and customer data.
How It Works
1
Staff sign in with their existing business login.
The gateway runs its own authorization server, connected to the companies' existing business suite.
2
AI assistants reach business tools through one gateway.
Mail, chat, CRM, accounting, e-signature, scheduling and the operations platforms are exposed as tools through a single controlled entry point.
3
Sensitive actions need human approval.
Actions above a set risk level wait for approval, and unanswered approvals escalate.
4
Everything is audited.
Every tool call is logged, kept for review, then archived.
Built With
Model Context Protocol (MCP), OAuth, Zoho business suite integrations, AWS in a dedicated account
What it's designed to do
- Let staff use AI across systems they already have
- Keep sensitive actions under human control
- Give the business a full record of what AI did and why
Want something like this for your business?
Every build starts with an assessment, so we can adapt this pattern to how you actually work.